The Trevi Group has designed a strategic way to promote and increase your customer frequency with the customer survey program.
Several beneficial aspects of the promotion/coupon are listed in case your organization chooses to offer your customer this:
Each store location can customize their own promotion every 30 days
Customized expiration date for each location
Customized promotion description for each location
Customer's name and promotion/coupon # is listed and matches the customer survey. This is a great way to reconcile and see how many of the customers that completed the survey returned with their promotion/coupon.
Each promotion/coupon has the location's address and phone number
Samples of promotion/coupon
Complimentary item or service for telling your customer thank you for completing the survey
Complimentary item or service to bring them back quickly
A percentage discount on specific items or services that your organization is trying to promote, increase volume or in order to push old inventory.
Dollars off on a specific item or service
Promote a product, service or department on a slow part of the day, slow day of the week or slow part of the season. This is an excellent strategy to increase revenue and customer flow during slower periods.
These strategies are very beneficial and are proven in many industries.
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