After meeting with the client, we develop a customized and detailed survey designed with the client’s specific goals and objectives. We then create a survey that is kept on your website. The customer completes the survey and within minutes you will be advised that a customer has completed a survey at a specific location.  The Trevi Group transforms the customer feedback/information into an action plan on how to measure, monitor, and manage customer perception and satisfaction. Our software is capable of retrieving customer emails and zip codes. By using this information, the Trevi Group can assist your organization with a powerful strategic marketing program.